This policy informs the users regarding collection, use and disclosure and protection of Personal information, we receive from the users of the site.
Information Collection, Use, and Sharing
When you visit the website, we may collect your email address, IP address and other contact information, preferences and interests and any information other information you may volunteer during any registration, survey or online purchase and navigation within the website.
We are collecting information data to understand your needs and to provide and improve our services and products and connecting or responding to you via email or phone with you for – route, weather information, booking confirmations, announcing deals or promotions. The data is also used for improving your experience online on our website.
We are the sole owners of the information collected on this site. We will not lease, sell, distribute or share this information with anyone. We do not share this information with any third party other than for fulfilling a service or an order.
Only employees or third party who are required in line with their duty to provide information or services to you the information are given access to personally identifiable information.
Your Access to and Control Over Information and Restricting the Collection of your Personal Data
You provide your data for availing and improving our services and at no time you are obligated to this and you may not provide the same if you do not intend to receive these services. You can also restrict this by leaving any box which can be left unchecked by not checking or providing information in that box.
You may get your data changed or opt out of any future contacts from us at any time. You can do that vide options provide any communication sent to you or any time by contacting us via the email address or phone number given on our website.
Safeguarding and Securing the Data
We are committed to safeguarding and securing your data and keeping it confidential. We have done all in our power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
The data collected however will be shared in the following services in the following cases
- When required under law by enforcement agencies or court of law according to due legal process of the land.
- In case merger /sale / acquisition only to such merging or acquiring identity.
- Disclaimer: While we have taken full precautions and installed processes to safeguard data collected, Console Industries shall not be liable for any losses, monetary or otherwise in the unlikely event of any loss, theft of data.
Links to Other Websites
Refund, Return and Cancellation policy
We hope you will be happy with any items you’ve ordered from us, but if you’re not entirely satisfied, you ‘ll find details of our Refund Policy below.
At console industries, our team ensures processing quality products and correct quantity as per order. We also strongly recommend that the item are quality checked before dispatches taken place. We are happy to issue a full refund based on the situations listed below:
Please Note: Once we have received your returned item we will issue a refund to the payment method which you have finished to pay for the order. Please allow 7-10 days for the refund to show on your account.
How to request a refund:
To request a refund, email your order details, including the reason why you’re requesting a refund. We take customer feedback very seriously and use it to constantly improve our quality and service.
If you have any queries, do call our 011-26811185 or email us at firstname.lastname@example.org or contact our customer support executives through online live chat. We’re here for you!
We do our best to ensure processing quality Assured Products as per order. However, should you receive an incomplete order, damaged or incorrect products(s), please notify Console Industries, Customer support immediately or within 7 working days of receiving the products, to ensure prompt resolution. Please, not that Console Industries will not accept liability for such delivery issues if you fail to notify us within 7 working days receipt.
Return Policy Exclusions
Console Industries reserves the right to refuse returns for certain products. If you feel we have made an error in filling the order From, Please call customer service/ customer support with details of the error. We will request special authorization for a return of the product.
After placing the order, you would like to cancel it, you can do so by signing in to your account at www.consolehealthcare.com in the history section of the website.
Once the order has been accepted by our team, please send mail to our customer support @consolehealthcare.com or contact at 011-26811185 or for cancellation requests of the confirm orders.
If the cancellation request is received prior to the order being shipped, a complete refund will be made. Once the order is shipped, cancellations are treated as returns and the process outlined in the returns section will be applicable.
PRODUCTS: DIGITAL MARKETING TERMS AND CONDITIONS
- The equipment ordered will be dispatched/handed over within 2-3 days from our New Delhi office to the courier company from the date of receipt of the payment through the payment gateway.
- The anticipated normal transportation/delivery period will be with 3-5 days minimum from the date of dispatch depending upon the location etc.
- Any damage of the equipment during the transit the product to be reported immediately to the company on receipt of the equipment at the customer’s end.
- Any repair/replacement will be carried out from our New Delhi office only.
- The company’s obligation under the warranty shall be limited to repair/replacement of damaged parts only as of the discretion of the company.
- Replacement period of the equipment is limited to any manufacturing defects only. However, any damages during the transportation will be carried out within 07(seven) days from the date of receipt of the equipment at our factory premises.
- Any damage of the equipment during transportation, the Repair or Replacement will be carried out at our main factory/office address i.e. 61 DSIDC Complex, Okhla Industrial Area Phase-1 New Delhi 110020.
- All disputes will be settled under the Delhi Jurisdiction only.